Additional Experiences Skills

Core skills developed through MultiChoice/DStv and Omega Centre roles.

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Key Skills

  • Professional customer service and contact-centre discipline.
  • Technical confidence working with decoders, connectivity, and basic troubleshooting.
  • Coaching and onboarding new staff in high-volume environments.
  • Data integrity, accurate record keeping, and documentation control.
  • Logistics coordination and compliance awareness on large projects.
  • Balancing customer experience with operational and regulatory requirements.
  • Handling offerings and tithes with accuracy, care, and confidentiality.
  • Maintaining simple financial records and reconciling income and expenses.
  • Preparing clear, easy-to-read summaries for leadership and members.
  • Supporting budget planning for services, events, and outreach projects.
  • Coordinating logistics and vendors within agreed budgets and timelines.
  • Working with diverse ministry teams in a respectful, servant-hearted way.

These skills reinforced my early professionalism and prepared me for later work in IT, governance, and community projects. The church finance and administration skills deepen my understanding of governance, stewardship, and communication—all of which are valuable in IT, project work, and community leadership.