Additional Experiences

Structured experience that doesn't sit neatly under the other Beyond IT categories.

Supporting church groups and burial societies with day‑to‑day financial administration.
Managing welfare, youth, and ministry funds with clear record keeping.
Maintaining financial records, ledgers, and periodic reports for leadership.
Performing internal checks and basic auditing to align with governance expectations.

Designing Excel‑based finance systems for capturing, reporting, and reconciliation.
Training finance teams (capturers and authorisers) on new processes.
Enabling secure online banking and digital approvals where appropriate.
Creating standard operating procedures (SOPs) and controls for handling funds.

➡️ Outcome: A rare combination of finance, governance, and systems thinking applied in a church context.

Church finance work that reinforces discipline, trust, and governance – strengths that carry through to IT and business projects.

Recruited and trained new staff for field marketing teams.
Took new recruits into the field, coaching them on customer approach and daily targets.
Compiled progress reports on team performance and campaign results.
Conducted business marketing for Neotel phones, meeting business owners and closing deals.

➡️ Early exposure to sales leadership, people development, and B2B marketing.

Short but intense campaign role combining recruitment, training, and field sales.
Built confidence engaging business owners and closing small telecoms deals.
Learned to track performance and give feedback to junior team members.

Handled customer payments, enquiries, reconnections, and problem resolution for DStv subscribers.
Cleared DStv error codes and assisted with decoder troubleshooting and EXRA View connectivity issues.
Served as EDI Champion, helping co‑workers with billing queries and technical problems.
Joined the CTV / M‑Net CH32 Re‑Tuning Project Management Team for large‑scale channel changes.
Worked as a New Induction Coach, training and observing new recruits on customer‑facing standards.

Top Innovation Contributor in the Region (Aug 2013) – certificate and voucher.
First to develop a Coaching Route Map (Jul 2013) – voucher award.
Best contributor on Live Chat Friday portal (Jun 2012) – voucher award.
Appointed to the CTV / M‑Net CH32 Re‑Tuning Project Management Team (Jun 2013).
Selected as a coach for the 2013–2014 financial year (May 2013).
Recognised as a best contributor and innovator in the innovation portal (May 2013) – certificate.
Appointed Member of Health and Safety (Apr 2013).
Selected to be EDI Champion for the 2013–2014 financial year (Mar 2013).
Recognised as the most approachable and helpful with new‑induction trainees (Nov 2012) – voucher award.

Installed, updated, and supported microcomputers, LANs/WLANs, and software applications for the MMC project office.
Planned and coordinated information and record‑keeping systems for all mobilisation and client data.
Captured and audited Omega Centre client records from mobilisers, managing follow‑ups and resolving documentation issues.
Served as part‑time administrator for Glen Lilly Training College, capturing student data for moderation and verification and preparing files for accreditation.
Designed and numbered certificates, managed printing, and prepared final sets for sign‑off and distribution.
Drove clients to and from mobilisation points, liaising with parents and office staff while double‑checking documentation from mobilisers.

➡️ Outcome: Combined IT systems support, data integrity, and logistics responsibility in a short, high‑pressure community health project.