Hospitality Skills

Core hospitality and customer-facing skills that I bring into every professional environment.

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Key Strengths

  • Front-of-house customer service and professional guest engagement.
  • Team supervision, shift leadership, and on-the-floor coaching.
  • Cash-up, basic budgeting, and stock control in busy environments.
  • Menu planning, kitchen coordination, and quality control.
  • Conflict resolution and complaint handling with empathy.
  • Training new staff on standards, processes, and service culture.

These skills directly support my work in IT support, project coordination, and community leadership, where calm under pressure, clear communication, and ownership of service are essential.