Skills Development &Training

Government-funded Advertising & Promotions learnership for entry-level marketing and customer service roles.

Programme details: NQF Level 2 · SAQA 3041012.

• Delivered theory on marketing campaigns, promotions, and customer communication.
• Guided learners through practical assignments, group work, and presentations.
• Ensured compliance with SETA and college assessment requirements for all POEs.

Entrepreneurship-focused learnership preparing youth to start and manage small businesses.

Programme details: NQF Level 2 · SAQA 49648.

• Taught budgeting, basic finance, customer service, and business planning.
• Facilitated business idea development and simple feasibility exercises.
• Supported learners with POE completion and readiness for external moderation.

Dual hospitality programmes preparing learners for kitchen and front-desk roles.

Programme details: Assistant Chef – NQF Level 2, SAQA 49048 · Hospitality Reception – NQF Level 2, SAQA HSP/4/0011.

• Facilitated theory on food safety, preparation, and customer service standards.
• Co-ordinated practical tasks that mirrored real kitchen and reception environments.
• Worked with colleges to align classroom work with workplace placements.

ICT-focused Business Analysis learnership for unemployed youth transitioning into tech roles.

Programme details: NQF Level 6 · SAQA 63909.

• Taught requirements gathering, process mapping, and documentation fundamentals.
• Linked BA concepts to real-world IT support and systems projects from my own experience.
• Managed learner assessments and progress tracking in partnership with MICT SETA.

Short skills programme introducing core cyber security concepts to Business Analysis learners.

Venue: Ikhayalami, Philippi, Cape Town · NQF Level 2 · SAQA 63909.

• Covered common cyber threats, safe online behaviour, passwords, and basic controls.
• Linked cyber security risks to everyday systems and business processes.
• Guided learners through a focused POE, aligning activities and reflections to unit outcomes.
• Set and assessed short-course activities to meet provider and BANK SETA requirements.

Short skills programme focused on data design and basic data management for entry-level BA and support roles.

Venue: Ikhayalami, Philippi, Cape Town · NQF Level 2 · SAQA 63909.

• Introduced structured data concepts, simple database thinking, and storage options.
• Showed learners how data flows through business processes and reporting.
• Supported learners to complete a compact POE demonstrating understanding of key concepts.
• Completed assessments and reporting for certificate issuance and BANK SETA compliance.

One-day accredited learnership workshop on record keeping and effective minute taking for community leaders.

Sponsored by the City of Cape Town · Venue: Tygerberg Nature Reserve · Date: 8 March 2023.

• Explained the importance of accurate records for compliance, governance, and project tracking.
• Demonstrated simple systems for filing, version control, and action tracking.
• Taught structures and templates for agendas, minutes, and follow-up action lists.
• Facilitated practical exercises where participants drafted minutes from sample meetings and received feedback.

Back-to-back 4-day skills programmes in Marketing and Financial Management, each followed by a dedicated exam day.

Structure: 4 days of intensive facilitation + 1 exam day per programme · Learners build a portfolio of evidence (POE) for each course.

• Facilitated classroom sessions on marketing basics, customer engagement, and practical promotion activities for the Marketing skills project.
• Delivered Financial Management content covering budgeting, cash flow awareness, and simple record-keeping for individuals and micro-businesses.
• Guided learners to compile POEs aligning daily activities, assignments, and reflections to unit outcomes.
• Set, invigilated, and marked final exams, capturing results and feedback for project co-ordinators and funders.